Customer Support

We know that an integrated website is a big deal.  You deserve a support staff that can assist you in getting the most out of your site.

Our support staff is friendly and helpful.  For our hosting and support customers, Aldrich Solutions is a first-call/one-call resource for your website questions or issues.

We believe in some things we think you'll appreciate

We Believe:
  • You deserve the best customer service
  • You deserve to be treated with the utmost courtesy
  • In telling you what costs to expect up front
  • In taking the time required to talk with you to address your concerns
  • That you deserve a fast, professional response to problems
  • You still deserve to have a phone number to call for help

Help to keep you on the right track

Aldrich Web Solutions prides itself on providing service "like grandma used to get".
As a software company, we recognize that 'friendly service' isn't something usually associated with computer people.  
For our hosting and support customers, we aim to change that paradigm.

Schedule a Demo Today

We have videos to show you how things work, and a lot of info about our e-commerce solution.  However, to really see how it works, you need a personalized demo where we can answer questions and show you how we can address your specific points of pain.  Request a demo and let us show you how to turn visitors into website fans!

Schedule a Demo