Are there recurring costs?
This is a common question we hear from customers.
WebAlliance does have recurring monthly hosting and support costs. You may also want to review our article: "What is included with WebAlliance hosting and support?".
Maintaining a website integrated with your ERP requires ongoing updates
Your Prophet21 or TrulinX system will be updated from time to time, and it is important that your WebAlliance website continue to work across those updates. WebAlliance customers have smooth transitions between ERP version updates.
Your business is complex
On occasion, you will have questions about how something with your website works. We continue to hire and retain amazing customer experience representatives to answer those calls. Would you like to work with customers, helping people, solving problems, and answering questions? If so, contact us.
Constantly working for you
In addition to our customer experience team, it takes considerable effort to continue to improve and update WebAlliance over time. Our team of developers is constantly working to bring you amazing features that wow your customers and make you their first choice as their distributor. If you're a developer interested in e-commerce, reach out to us.
Finally, the servers, facility, security, power, and internet access required to host WebAlliance on the internet is also a factor in recurring costs. Our hosting infrastructure is top-notch and hosted at a top-tier colocation facility (Tierpoint) in St. Louis, MO.
This facility offers us state-of-the-art security, reliable power, and redundant internet access. We own the hosting equipment we use to host WebAlliance and our private cloud is made up of many servers that allow us to offer a fast, dependable, and first-class experience to your website users.
The recurring costs of WebAlliance allow us to continue to offer best-in-class
support andan amazing user experience for you and your customers.