Prophet 21® Integrated E-commerce Solutions
Epicor Prophet 21® is a leading ERP distribution
software system for Wholesale Distributors.
Aldrich Web Solutions, Inc. specializes in creating tightly integrated e-commerce solutions for P21® systems.
Prophet 21 Integrated e-commerce is our specialty.
Who uses Epicor Prophet 21?
P21 is utilized by leading industrial distributors, tooling distributors, PVF distributors, Safety distributors, MRO distributors, medical distribution, and many other types of distributors.
The Prophet 21 ERP software package enables inventory control, inventory management, purchasing, receiving, warehouse management, accounts payable, accounts receivable, CRM, and many other essential distributorship back-office operations.
Many distributors operate their entire business from the Prophet21 system. This powerful ERP software allows for a consolidated view of your business, all in one package.
P21 typically takes some time to implement and this process is often guided by an implementation specialist. The implementation specialist (often from Epicor Solutions) will work closely with the distributor during the initial setup and go-live.
Recently Epicor has introduced Prophet 21 for the cloud. A cloud-based implementation of Prophet21. Feedback on the service thus far has been positive as it eliminates the need for much of the required on-site hardware. Fortunately, Prophet 21 SaaS customers can still take advantage of world-class e-commerce from Aldrich Web Solutions.
Considering P21 Commerce Connect?
Our E-Commerce distribution software is a fast, mature, secure and better alternative to P21 B2B Seller.Check this out first!
Our P21 Integrated E-Commerce Solution
For e-commerce capabilities that enhance your online sales, online customer service, and online marketing abilities, we have a solution that is tightly integrated to Prophet 21 distribution software.
WebAlliance (our e-commerce platform) allows you to add online capabilities to your business that integrate tightly with your P21 system. Some examples are customer specific pricing, online inventory, online invoices, online order status, online order tracking, website content management, and many other B2B and B2C e-commerce functions.
Check out more info on our e-commerce page.
Aldrich Web Solutions, Inc. is an independent ISV and is not associated with Epicor.
In recent times, Epicor has chosen to outsource Prophet21 customer support. This has presented various difficulties to customers. Tips for working with Epicor support include:
- Make sure to ask a complete question and provide as much detail as is possible so that it will cause fewer delays between email responses.
- Include screenshots where possible so that your support tech can have a clear view of the problem you are seeing.
- Consider including proof that the problem exists on the system side so that your ticket isn't sent back causing another delay.
If you are experiencing slow or poor customer service with your Epicor Commerce Connect website, you have an easy alternative in WebAlliance. More features, better value, superior service.
What is the P21 World Wide Users Group?
The P21WWUG is a user-run and organized group of P21 users that operate the P21 (Prophet21) erp software system by Epicor®.
They have an annual CONNECT conference and are an excellent resource for getting help, ideas, and suggestions from other companies that use P21.
Each year Aldrich Web Solutions attends the P21 CONNECT Conference as a vendor. We enjoy providing demos of our solutions to new clients and visiting with many members of our current customer family.
You can find their website at http://www.p21ww.org