Powerful, flexible, e-commerce platform made for distribution, integrated with Prophet21, TrulinX, and other ERPs to power a new generation of customers and growth.
Request More InfoCustomer Portal Your users want account and order information at their convenience. Give customers account information, even after hours.
Learn MoreOrder History
Customers can easily view order history purchases made on & offline so that they can easily self-research purchase requests, free up your team, and operate on their scheduleAccount Status & Statements
Provide customers self-serve access to their account status without requiring a CSR to manually spend time preparing that information for the userQuote Cart
Creates a simple path to allow customers to ask for a quote on one or more items so that your team can easily respond to requests for special pricing, large orders, etc.Online Invoices
Serve your customers more efficiently and free up your team while allowing customers to view and print invoices anytime day or nightOrder Tracking
Automatically provide tracking codes so that customers don't have to wait on your team to manually provide that informationReal-time Inventory
Available real-time inventory so that customers can know what you have available up to the minute avoiding backordersCustomer Specific ERP Pricing
Pricing is consistent with your ERP so that you don’t have to worry about managing pricing for each customer in two placesLive Chat
Provide customer service and answer questions live online so that customers can easily reach out with their questions at the time they are visiting your site, whether or not they are near a phone24 Hour Access
Customers can order on their own time so that you can grow sales even when you are closedQuestions about the Customer Portal?
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Our experience with Aldrich Web Solutions was and continues to be nothing short of spectacular. We've gone through the process of moving and rebuilding our website framework in the past; the team at Aldrich made it an easy and painless process... All of this
has led to our company seeing an almost 25% increase in web sales since our launch.
KBC Tools & Machinery
Customer since 2018
Shopping Cart & Checkout Provide a powerful customer experience that uses your ERP information to create an easy and efficient checkout experience.
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Express Checkout
Customers click “checkout” to be taken to the final step in the ordering process, using information obtained in previous transactions so that orders can be placed quicklyPersistent Shopping Cart
Keep track of unpurchased items left in a cart so that your customers can easily purchase items on their next visit, increasing your salesIntegrated Credit Card Processing
(specific requirements apply) Seamlessly integrate credit card processing so that you can continue to use the payment platform you trust mostShip-To Addresses
Allow (or require) your users to utilize ship-to information contained in your ERP system so that they can check out more easilyPurchase Orders
Enforce your business rules online so that orders follow the same business process online as they do in personOrder Importing
Automatically import orders into your ERP eliminating the need for reentry saving you time and moneyGuest Checkout
(Retail customer module) Allows retail customers & onetime buyers to access and purchase items so that you don’t miss out on salesUpload Order from Excel
Save time for your users by allowing them to quickly upload orders to their shopping cart from a simple Excel templateFree Shipping Logic
Intuitively know which orders require additional shipping charges so that you save time and money not estimating shipping costsAvalara Integration
(optional module) Ensure tax compliance with Avalara saving you unexpected additional costsCheckout Attachments
Attach additional documents during checkout (PDF's, spreadsheets, etc.)Enhanced Line Notes
Easily create and apply bulk edits to line notes during your checkout processWant to know more about the Checkout Experience?
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Searching, Browsing, & User Experience
WebAlliance helps users locate the products and information they need with powerful search that incorporates product information AND customer information so your users get fast, relevant search results with minimal effort.
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Ranked Search Results
Create manageable groups of items that help to prioritize your top-selling productsCustomized Searching
Take control over your website search results to ensure that your customers always see relevant product search resultsAdd to Cart Pop-Up
Show users relevant related product information that will help users find related items and grow your lines per orderSearch Preview
Provide suggestions to users as they search for items and customize the suggestions available to best meet your user’s needsAssembled Item Inventory Calculator
Allow users to easily see if an item is available to make, even if its an assembly itemItem Quick Order Form
Quick Order provides a fast, easy way for customers to add items by part number to their cartUser Favorites List
Allow users to categorize and add items as favorites so that they can easily find things they purchase oftenPrevious Purchase Indicator
Show users things they have bought from your (based on ERP data) previously so that they can quickly identify repeat purchases.ERP Pricing
Prices are determined by your ERP system eliminating the requirement to manage dual pricing systems and keeping customer specific prices consistent even onlineQuote Cart Module
(optional module) Build a quote, add and remove items, and change the Ship-To-Address, for customers who are unable to see the priceUser Registration
Users can Sign up by entering their name and email address with Admin approvalSEO Friendly Item Detail Page
Your pages are Search Engine friendly so that your pages and products can be found by users when they do relevant searches on Google and other search engines.SEO Microdata on product pages
Utilize product microdata to produce better results in search engines and get your items foundProduct Info Management (PIM)
(optional module) Quickly manage and bulk edit product information, item attributes, categories with imports, exports, and more. (more info)Browse Items by Brand Name
Allow users to easily view all products based on the Brand Name of the itemsItem Purchase History
The Purchase History page provides your users with a variety of ways to view item purchase data over the last 12 monthsSearch Keyword Intercepts
Help guide your customers to what they're looking for by redirecting common search terms to specific resultsBranch Locator by Address or Zip
Allow website users to search for the closest Dealer or Sales Rep to their location for customer pick upWish Lists
Allow your users a simple method to save lists of items for a project or items that they want to purchase at a later timeCall to Action Popup with Timer
Encourage users to take action by showing a popup to all users, target specific users, or even show messages after a delayOrder Templates
Help users quickly find frequently purchased items and purchase history with easy one-click checkout and add to cartPunchout Shopping
(optional module) Assist users and deepen customer relationships by allowing users to shop on your system and submit the items back to their system for final purchaseWebhooks Automation Module
(optional module) If you need to integrate other systems such as a CRM, the Webhooks module sends notification events to other systems so that you can drive processes and actions in other systemsCoupon Discounts
(optional module) Drive sales by promoting your website with coupon codes including item limits, customer limits, usages limits and moreWeb Shopping Discounts with Discount Display
Provide more competitive pricing on your website based on customer-specific pricing with a web-only discountItem Click Tracking
View the activity of online users so that you can make decisions on what items are receiving the most attention and make informed decisionsSite-wide Messaging
Easily get important messages to your users by displaying messages or popups to website usersExport Item Page to PDF
Enable your users to easily download a printable PDF document with item info for easy sharing and offline useProduct Samples
Offer your customers product samples before they purchase large quantitiesInterested to learn more about the Customer Experience?
Request More InfoCustomer Service Save time and serve your customers, even when your CSRs are unavailable.
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View Invoices and Shipments
Users can review invoice and shipment history from their My Account page at their convenienceWeb Statements
View and review the current statements for a user’s Customer ID without needing the assistance of a representativeTrack Shipments
Utilize UPS/FedEx tracking links right from your site so your customers know where their order is at all timesReal-time Company Order View
Specify different search parameters to view information about orders, review order statistics, or determine issues with customer ordersView/Submit ERP Quotes
Submit ERP quotes with purchase order numbers and verify those quotes have transitioned to an order in your ERP systemExpedite Order Request
Allow users to easily request status information about an existing order saving your customer and your team a phone call while providing useful informationOpen Backorders
View open backorders with optional expected dates and eliminate phone calls and inquiriesFrequently Purchased List
View frequently purchased items and reorder, without repeating a search saving your customers timeInvoice Payment Modules
(optional module) Pay invoices or make payments at the customer's convenience day or night without needing a CSRs assistanceReturn Request Manager
(optional module) View and manage return requests efficiently and in one convenient placeCustomer Resources
(optional module) Lockdown documents such as datasheets, parts lists, pricing sheets, etc. to certain customer IDs preventing anyone else from accessing them and providing you with peace of mindOrder Purchase Approval
(optional module) Set and enforce spending limits and approval chains for users to help your clients control spending and enforce approval processesSalesrep Module
(optional module) The Salesrep Module provides real-time data from your ERP directly to your salesreps, saving them time, increasing efficiency, and giving them the competitive edgeNeed to know more about Customer Service?
Request More InfoWe build our b2b e-commerce websites with 18 years of expertise, ease of use, and customer support in mind.
Administrative Powerful tools to help you manage your WebAlliance e-commerce website so that you can focus on your business.
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Create a professional design based on your feedback so that your site suits your business's unique needsSponsored Search
(optional module) Display additional “sponsored” items when a user searches for specific terms, showcasing certain items alongside standard search resultsGoogle Sitemap Generator
Generate and submit a new sitemap to search engines when you make significant changes to your website keeping your business easily found via Google search engineEmulate Users
Emulate a user to troubleshoot that user’s account to resolve issues quickly saving CSR and customers time and effortAutomated Cart Emails
Send automated emails to users when they have started a cart but not completed it within a time frame you set, reminding them and continuing a saleProduct Restrictions
Make items only available or viewable to certain customers, creating a more concise shopping experience for territory or catalog specific shoppersImport User Favorites and Order Templates
Import items and order templates from existing P21 orders and quotes and assign them to the favorites list for any userSearch Engine Friendly
Be found in search engines so that new buyers or businesses can easily access your siteKeyword Targeting
Target customers online so that your outside salespeople aren’t the only path you have for acquiring new businessNon-ERP Inventory Counts
Include inventory that isn't part of your ERP data so that you can report inventory available to your users such as that at a drop-ship warehouseSite Tracking and Reports
See site clicks, view statistics about searches being performed on the website to keep improving your customer experience allowing you to keep your best sellers sellingTwo-Factor Authentication (2FA)
Two-Factor authentication allows you to secure your site against many common forms of password hacking. Using an app like Google Authenticator, accounts are easily secured and protected.Curious about the Administrative side of things?
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After going with Aldrich, we never looked back. The team there provides quick response times, knowledgeable answers and clear communication. The flexibility of the Aldrich back-end has allowed us to produce
a site that accommodates our specific needs. The end result of the website has left us wanting for nothing.
Drake Taylor - Austin Hose
Customer since 2017
