Privacy Policy

Aldrich Web Solutions
a Business Unit of Cordance Operations LLC

This Privacy Notice (“Notice”) tells you about the collection, use, sharing, secure storage, and retention (individually and collectively, “Processing”) of your personal data (information that relates to an identified or identifiable human being, also known as “personal information”) by Aldrich Web Solutions, a business unit of Cordance operations LLC (“we” or “us” or “our”), when you visit this website (the “Site”, and all such personal information Processed by us when you visit it, the “Personal Data”), and your rights regarding our Processing thereof. (For your rights regarding our use of “cookies”—small amounts of data a server sends to a user's web browser to identify a user to a website—please see our Cookie Notice, accessible from the Site’s home page.)

What personal information do we collect from the people that visit our blog, website or app?

When you access and use the Site, we may Process some or all of this Personal Data:

• Automatically sent to us: computer-related data (e.g., IP address) and data derived therefrom (e.g., geographic location); information about your interaction with the Site (e.g., pages viewed)
• If you choose to provide to us: your name and courtesy title; your employing company and job title role there; and your work contact details (work physical address, work telephone number, and work email address)

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site to provide us with feedback on our products or services.

How We Use, and Our Basis for Using, Personal Data

We may use the Personal Data for (and our basis for Processing the Personal Data is our legitimate interest in) the following business purposes:

• To communicate with you about our company and its products and services, including providing sales marketing tailored to the company that employs you and its business
• To respond to your inquiries to us
• To manage, maintain, and improve the Site’s operation, security, features, and performance
• To manage your subscriptions to any of our newsletters or other publications to which you may have subscribed via the Site
• To comply with applicable law or regulation

How We May Share Personal Data

We will not sell any of your Personal Data, but we may share some or all of your Personal Data as set forth below.

3.1 Sharing Personal Data Within Our Company and with Our Affiliates: We will only permit access to your Personal Data by those of our employees (and those of our affiliates) who need access to perform the functions listed in section 2 above , and then only as necessary to perform the applicable function(s).` (You may ask for a list of our affiliates using the contact information in Section 8 below.)

3.2 Sharing Personal Data with Third Parties: We may share Personal Data with the applicable third parties (of the types listed below) in any applicable country for the reasons stated below, but only after taking appropriate technical, organizational, and contractual measures to ensure that the Personal Data shared is Processed only to the extent necessary and in accordance with applicable law and this Privacy Notice.

• If required by applicable law or regulation (e.g., subpoena, or request by law enforcement or government agency), or to investigate possible fraud, or if required to protect the rights or security of you, others, or ourselves, then we may share Personal Data with our attorneys and with courts, law enforcement, or government agencies.
• If we undergo a reorganization, or become party to a merger, acquisition, or joint venture, or undertake a divestiture, assignment, transfer, or other sale or disposition of any or all of our business lines, assets, or stocks, then we may share Personal Data with our attorneys and affiliates, with courts or government agencies, and with any applicable third-party companies.
• If we engage third-party companies or individual contractors to perform business functions for us related to any of the functions described in Section 2 above (e.g., provision or management of websites or sales and marketing events or campaigns, including interest-based advertising; information technology services, including sales and marketing email delivery) or to provide compliance or audit services to us, then we may share Personal Data with such third-parties.
• If we determine that it would be appropriate for one of our distributors or resellers to contact you regarding our products and services and your employing company’s business, then we may share Personal Data with such distributors or resellers.

3.3 Sharing Personal Data Worldwide: For any of the reasons stated in Section 3.1 or 3.2 above, it may be necessary that we share certain Personal Data with our affiliates and/or applicable third parties located in a country other than the one in which you reside; in all such cases, we take adequate measures designed to protect the shared Personal Data as required by applicable law or regulation.

Your Personal Data Rights

Under applicable law, you may have some or all of these rights regarding our Processing of your Personal Data:

• Right to Know What Personal Data We Collect, How We Use That Personal Data, and With What Third Parties We Might Share That Personal Data: See Sections 1, 2, and 3 above.
• Right to Have Your Personal Data Corrected or Changed: If the Site does not permit you to edit any of your previously submitted Personal Data that you want to change, then you can ask us to correct or otherwise change your Personal Data, as long as the requested changes are factually accurate.
• Right to Object to, Limit, Restrict, or Opt-out of Our Use or Sharing of Your Personal Data: You may ask us to limit, restrict, or stop using your Personal Data for any or all of the uses listed in Section 2 above (to stop receiving our marketing emails or newsletters, use the “Unsubscribe” option given in the email or newsletter). You may also ask us to stop sharing your Personal Data with any of the third parties listed in Section 3 above (except for sharing of Personal Data with law enforcement, courts, or government agencies where required by law or regulation).
• Right to Have Your Personal Data Deleted: You can ask us to delete from our systems some or all of your Personal Data.
• Right to Get a Copy of Your Personal Data: If you reside in California (USA), in Canada, in the United Kingdom, in a member country of the European Economic Area, or in any other jurisdiction that gives its citizens this legal right, then you can also ask us for a copy of your Personal Data (and can ask that such copy be provided in machine readable form, if you wish).

To contact us about your Personal Data rights, or with questions or concerns about this Privacy Notice, please use the contact information in Section 8 below. (We will never discriminate or take adverse action against you or your employing company for the exercise of your rights or for any questions or concerns about this Privacy Notice.)

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, our site transport is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Credit card information is not stored on our servers.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and preferences for your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart
• Understand and save user's preferences for future visits
• Keep track of advertisements
• Compile aggregate data about site traffic and interactions to offer better site experiences and tools in the future
• We may also use trusted third-party services that track this information on our behalf

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

HubSpot

We use HubSpot to power our chatbot, house and process our marketing, sales, and contract information. HubSpot's privacy policy may be found here: https://legal.hubspot.com/privacy-policy.

The HubSpot Data Processing Agreement may be found here: https://legal.hubspot.com/dpa.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Google Display Network Impression Reporting
• Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf .

Does our site allow third-party behavioral tracking?

We do allow and utilize third-party behavioral tracking.

We Do Not Process Sensitive Personal Information or Children's Personal Information

The Site is intended for marketing for business-to-business sales of our products and services to provide general information about our company, which do not require:

• A visitor to provide any “Sensitive Personal Information” (personal information that could cause harm if accessed or disclosed without authorization or misused, including government-issued ID numbers; PINs and bank account, credit card, or other financial account numbers; information about union membership, political opinions, religious beliefs, or criminal history; data about racial or ethnic origin; and all health-related information, including genetic and biometric data)
• Use of the Site by anyone under the age of 18 years (a “minor”), nor any visitor to provide any information about a minor (all such information, “Children’s Personal Information”)

Please do not send to us any Sensitive Personal Information or Children’s Personal Information. (If you reasonably believe that we have unintentionally collected any such information, then please notify us using the information in Section 8 below; if we determine that we have unintentionally collected any such information, then we will purge such information from our systems and securely destroy it as soon as reasonably possible.)

We do not specifically market to children under the age of 13 years old.