Success Story
A Complete Online Experience for R&E Supply
Product availability, account access, past purchases, ordering, and now bill pay; delivered on a modern, unified platform.
ABOUT
R&E Supply is a long-standing, family-owned HVACR distributor serving contractors across Arkansas across eight locations. With nearly a century of experience, the company has built its reputation on unmatched service, expert guidance, and strong relationships within the HVACR community. Their mission is to empower contractor success through reliable products, knowledgeable support, and a commitment to innovation.
https://store.resupplyco.com/LOCATION
Little Rock, AR
ERP
Epicor Prophet21
INDUSTRY
Refridgeration & Electrical
COMPANY SIZE
20+ Employees
Summary
After moving to Prophet 21, R&E Supply saw a rising demand for modern e-commerce tools among their contractor customers. They partnered with Aldrich Web Solutions to create an experience that gives customers everything they need in one place like product availability, invoices, statements, past purchases, and online ordering.
Most recently, R&E Supply implemented online bill pay, allowing contractors to pay via credit card or ACH. This enhancement has significantly improved cash collections and reduced days outstanding. With responsive support and ongoing platform innovations, Aldrich has become a trusted long-term partner in R & E Supply’s digital growth.
"Aldrich has been a great solutions partner, and we don’t see anything changing. With the new advancements they have coming out, it’s a great partnership between the two of us"
- Jimmy Cobb, CIP at R&E Supply
