Aldrich Network Solutions is proud to offer outstanding support.

Several support options are listed below.
*Note, please try to submit support issues via the helpdesk whenever possible.  This will allow us to track your issue and is the best bet to get your non-emergency issue addressed quickly.

Submitting a case via the helpdesk will generate a tracking number and you will be able to track your support issue online.

  • Submit a Ticket - Click here to submit your support request online via our helpdesk

  • Email -  Email support issues to support (at) aes2.com

  • Phone - Please give us a call for all emergency requests:  405-324-0700

  • Knowledgebase - Click here to check the knowledgebase about your issue

  • Track Your Ticket - Click here to track your support request online

  • Helpdesk - Click here to view our helpdesk

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    Aldrich Network Solutions is not associated with Prophet21® or Activant® in any way.  Aldrich Network Solutions is an independent systems provider specializing in web site integration with Prophet21® Acclaim® and other ERP systems.