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WEBALLIANCE E-COMMERCE
Integrate with Prophet21 Acclaim® and more
We seemelessly integrate your site with your business system
Our sites integrate tightly with:
Activant Acclaim®
Activiant Prophet21®
and Others
*Activant Prophet21® has been known in the past as CommerceCenter, Wholesale, and other names
Provide your customers 24 hour access to their account information and ordering.
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View Feature List (PDF) 
 
 
Have Questions?  Click Here to go directly to our Q & A section
  Designed for Integration
Our systems were designed to be integrated with your business system from the start.  We didn't take a system designed for "general" use and then try to adapt it to fit your needs. 
Using our years of industry knowledge, we built our system from the start to fit the needs of distributors and other customers who need their web site to be completely tied in to their business system.  Our customers cannot afford to try and keep two systems (one for internal use, and one for the WEB).  We understand this.  That's why our web sites are at the top of the list when you are looking for a site that is synced up with your business data without the hassle of manual synchronization, etc.

  Price and Availability
Use your pricing logic on your web site.  No need to maintain special pricing outside your business system...  Our system will provide your customer with the same prices that your sales reps see.  This means your user will get a consistent experience whether they contact your in person, on the phone, or over the web.

You can provide your customer with as much or as little detail into your current inventory as you desire.  If you choose to do so, you can provide inventory quantities on each item at each branch; you could provide simple yes/no indicators for inventory items; you could even hide inventory information completely.  Our system is flexible, leaving the choice up to you.

  Order Processing
Orders from your web site can be processed directly into your business system.  This removes the need to rekey orders, saving you time and making your web site more profitable.
Order processing can be monitored from your web admin site.  You'll see orders as they are placed until they are entered into your business system.  Once entered into your system, the web site will reflect the business system order number.

  User Experience
Multi-step Easy Checkout Process
Our easy checkout process walks your customer through the basic steps of placing their order.  To minimize confusion, the customer is clearly shown what step of the 3 step checkout process they are on.
Breaking the checkout process up into steps makes the checkout process quick and easy for the customer.

Quick Order Form
You've seen it before on many web sites... the ability to quickly place an order based on a part number and quantity.  Aldrich Solutions has taken this to a new level.  Utilizing the latest in Web 2.0 (AJAX) design, our quick order form will not only allow a customer to quickly place an order, but it will show them the price and availability as soon as they type in their part number.  No page refreshed, no waiting.  If they type in an incorrect part number, they'll be notified immediately so the problem can be fixed!

Favorites List
A favorite among users, the favorites list not only allows your customers to keep a short list of all their commonly ordered items, but our system allows the customer to group that list together.  This allows the customer to use their favorites even more efficiently.  After grouping their items, they can then look at all groups, or a single group.  Groups of favorites can even be shared with other users in their organization!

Live Help
Some of the most powerful new technology is the ability to offer your customers live help while they are on your website, before they leave in frustration.
The optional live help system allows your customers to contact your sales agents directly from the computer in a "live chat" type forum.  They can ask questions of your sales staff, and your staff can assist the customer in finding the products they are searching for.  This is a must have for a site that wants to keep customer satisfaction high.

Powerful Searching
We have a flexible search engine that will allow your customers to search the way they want to.  They can use part numbers, descriptions, categories, competitor's part numbers, their own custom part numbers, you name it!  If you have the data in your business system, we can allow the customer to use that information in a search.

Powerful Visual Design
We take our web design process very seriously.  WebAlliance sites are designed custom for each client.  We work with you to understand your business, and then we embark on the design process, partnering with you, to produce a powerful design that works for you and your customers.
We use REAL DESIGNERS to do design work... not programmers.  The difference is like the difference between buying a bicycle and a Harley Davidson.  Checkout out our portfolio to see a sample of our design work.

  Account Information
At the heart of our sites lies your customers' account information.
This information is available via your website 24 hours a day allowing your customer to get to it at their convenience and saving your hours in customer support calls.

Past Invoice Lookup and Searching
Purchase History Wizard
Current Statement
Recent Orders
Current Items on Backorder
Shipping Information
Shipping and Billing Address Information

ALL THIS INFORMATION ACCESSED FROM YOUR BUSINESS SYSTEM WITH NO NEED TO MANUALLY EXPORT OR SYNCRONIZE DATA!!!!

CLICK HERE TO SEE A LIST OF COMMON WEB SITE FEATURES (PDF)


CALL US TODAY FOR YOUR FREE VIRTUAL TOUR

We'll give you a no obligation 30 minute ecommerce evaluation.

The evaluation will let you know what steps you need to take to prepare for a successful ebusiness website launch. 
This is valuable information that EVERY business should know BEFORE they start on a web site project.

We'll help you create a plan that will make your website a success!

877-280-6589   Click Here To Get A Free Instant Quote Emailed To You
 







Q) WHAT IS IT YOU SELL?
A) We sell completely integrated custom web sites. Our sites tie into your back-end system and make your information available via the web. In the rare instance where you really like your current site, we can integrate that too.

Q) IS IT HARD TO MAINTAIN?
A) Our system is VERY EASY to maintain. You don't have to generate item or customer lists, you don't have to retype all your customer codes. You don't even have to rekey all your items and categories. Our system makes it very easy and cost effective to run your website. It will gather whatever data is needed from your business system to give your customers an awesome online experience.

Q) IS IT HARD TO SETUP OR GET STARTED?
A) We make sure that the startup process is as painless as possible. We do the installation and site setup work so you don't have to. The main thing you have to do is categorize your items... we do the rest.

Q) WHAT IS DIFFERENT ABOUT YOUR SITES vs. BRAND "X" OR THE OEM?
A) Our sites are different in several ways.
1) We offer a complete web site, not just a storefront.
2) Our sites are all custom designed by our professional design staff, and programmed by our excellent programming staff specifically for YOUR needs. We know that each distributor is different, your web site should be too.
3) We walk you through our simple process to help you create a site that your customers will actually like to use. This hand-and-glove perfect fit is critical to your web site success.

Q) HOW CAN YOU TIGHTLY INTEGRATE WITH OUR SYSTEM?
A) We have developed custom, proprietary integration methods that allow us to access YOUR data from your business system. In turn your customer can ge the same experience on the phone with your sales people or on the web. We specialize in Prophet21 (Profit 21, P21 Integrations)

Q) ARE YOUR WEBSITES CUSTOMIZABLE?
A) Completely! Frankly, we insist it be that way. We will get to "know" you before we even start on the design for your site. We will then walk you through the process of creating a custom-tailored web site that is perfect for your customers.

Q) HOW LONG WILL IT TAKE TO BUILD MY SITE?
A) The average site takes 100 days to build.
Build time depends on a lot of factors, but we can build a site in as little as twelve to sixteen weeks from blank slate to online availability. Because we do custom work, we require a lot of interaction with you. Your reaction times will make a big difference in the project time.

Q) WHAT ABOUT THE WEB HOSTING? (aka WE DON'T HAVE A T1 AT OUR OFFICE)
A) That's no problem, we offer first class hosting at our dedicated hosting facility. Our facility is staffed 24/7/365. We have redundant connections, premise security, battery and generator power. Our hosting simply cannot be beat. For the more adventurous out there, we can help you set up your site to be hosted at your facility.

Q) DO YOU CREATE THE ENTIRE SITE FROM SCRATCH FOR EVERY CUSTOMER?
A) We create the design (look and feel) and workflow (functionality) of each site uniquely for each customer. To speed development time and improve reliability, we do reuse some back-end functions that retrieve and parse data. The function of the site and the way it flows however, is totally up to you.

Q) DO YOUR SITES SUPPORT "B2B" OR "B2C"?
A) Our sites can do both consumer and business sales very well. We tailor the site to your target audience.

Q) WHAT IS CUSTOMER SERVICE LIKE AT Aldrich Web Solutions?
A) We offer first rate customer service. We still believe in treating you the way we like to be treated. We promise a friendly voice, timely answers, and a courteous experience every time you call.

Q) WILL YOU PROVIDE REFERENCES?
A) We are happy to provide references, please contact us for that information.

Q) WHAT DO WE NEED TO DO TO GET STARTED?
A) The first step is to contact us for a free pre-sales consultation. During that phone interview, we'll discuss your plans for your site. After we understand your goals, we'll come up with an estimate. The next step is to work on a design that fits your company. After completing the design, we'll put the functionality into it. The last step is for you to advertise your new site and capabilities to your clients.

Q) CAN I SAMPLE YOUR WORK?
A) Check out our Portfolio.
Click Here Our Portfolio contains samples of several WebAlliance Web Sites.

Q) GOT ANY FREE STUFF?
A) As a matter of fact we do. Click Here for a free white paper. 10 Tips to Make your Web Site Sizzle. This guide has ten things that every company who has a web site should know (YES IT'S REALLY FREE).


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"10 Tips to Make Your Website Sizzle"
    
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